Published reflections, articles, and guides from Marc and Jennifer Bulandr. Plain language. Built to be read by patients, caregivers, foundations, clinicians, researchers, and anyone trying to make sense of how AI should serve people.
Every piece below is co-authored. Every piece is reviewed through the QIS methodology before it ships. Every piece is built to be read in five to ten minutes.
Why being right takes longer than being fast, and what happened when we proved it on ourselves. One of seven systems planted a phrase that was never ours, then fabricated the terms of its own apology. The correction did not come from the machine. It came from us.
This month we recorded a real medical visit, with permission, and compared it against the doctor's note. The record kept one fact in five, and credited none of them to the person who said it. A look at what disappears between the conversation and the chart, and why the family is left to carry it forward.
The final piece in the three-part caregiver series. How AI may help caregivers organize tasks, break large responsibilities into smaller steps, and bring order to the moving pieces of care, so there is a little more room to focus on the person they love.
The second in the three-part caregiver series. How AI can help slow medical information down, organize it, and turn it into something easier to understand, so caregivers can walk into conversations feeling more prepared and less alone.
A doctor can know everything about a patient and still not really know her. On Weber's idea of verstehen, the difference between the facts and the lived experience, and why understanding cannot be made optional, no matter how efficient the machine.
Single-model AI quietly removed the accountability that used to be built into enterprise software. The fix is not a better model. It is a structure: swappable models, triangulation to make disagreement visible, and a human gate that puts a named person back on the record.
The first in a three-part series for caregivers. Practical, plain-language ways to use AI to track changes at home, prepare for appointments, and stay organized, without ever replacing the human heart of caregiving.
On Magnifica Humanitas, the Vatican's first encyclical on artificial intelligence, and why this moment matters for everyone building, regulating, or deploying AI in human contexts.
The first reflection from QIS at ATS Orlando 2026. Five days. Three engagements. What QIS brought to the AI Lab and what ATS taught QIS. The first piece in an ongoing series of field reflections.
The companion guide to the first ATS reflection. A practical resource for patients and caregivers on using AI tools thoughtfully and safely to prepare for appointments, understand medical information, and speak up in your own care.
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